To end our Women in STEM series, we present Hanne Heylen and Daria Myagkova, Customer Success Engineer and Account Manager respectively. 

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Enjoy the interviews!

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What is one thing we can’t guess about you from your LI profile?

Hanne: I am able to operate incredibly powerful and unique lasers

Daria: I love punk rock music!

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How would you describe your job to someone who doesn’t work in the industry?

Hanne: I am a Customer Success Engineer, which means, amongst other things, that I am focused on the quality of the recommendations that the end user sees. That involves running tests, analyzing data and fine tuning our algorithms to create the highest performance possible.

Daria: I am an Account Manager at Froomle,  which can be broken into three parts: support customers with all their needs, bring these needs to the product development team and educate customers on how to get the most out of the Froomle platform. 

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What is your favorite project you’ve worked on at Froomle?

Hanne: Onboarding Meetings-  trying to understand and decipher a new customer's true goals and then strategizing along with them on how Froomle can fulfill those goals. 

Daria: I get inspiration in different ways from all the projects and customers I work on. 

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What is it like being a woman in STEM?

Hanne: It really depends on the environment. At Froomle and in my previous roles, I have experienced mostly safe environments, really feeling included and accepted (apart from a few exceptions). But unfortunately, this is not the case for many other  women working in STEM. Besides, studies show time and again that women and minorities still face a lot of implicit bias which eventually pushes many of us out of STEM. 

Daria: The feeling of not being good enough is common. But being open minded and doing what you love and inspires can help to validate you.

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What has been your biggest challenge?

Hanne: I would say for me, as a person,  I do not see any major challenges. However, for women in STEM as a whole the challenge remains that the stereotypical image of a tech person or a scientist is a white male. That assumption and the corresponding biases need to change. 

Daria: It’s changing, but it’s still there – you must prove that you deserve to be a part of the tech community. I met the right people at the right time and my bosses, who were successful women, helped me think about this from another angle. And now I like challenges, so when I am met with them, I feel more self-confident every time. But I always remember that it was not like this from the beginning.

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What you hope to see in the future?

Hanne: It is important to encourage women and minorities to join STEM roles to help balance the scales, especially because this kind of representation helps to change our implicit view of what working in STEM looks like. 

Daria: I dream about an environment of diversity and inclusion, where everyone feels supported and can thrive. It’s important to ensure that women can see the role models that reflect their success and are empowered to reach their full potential. They need to have support and transparency in every step of their career path.

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With these interviews, we hope to inspire the young generations to pursue their careers in the STEM, no matter their backgrounds. 

As we celebrate the incredible accomplishments of women in technology business, politics, science, and the arts, this series is an opportunity to recognize the progress that has been made toward gender equality, while also acknowledging the work that still needs to be done. Froomle is proud to be committed to helping close the gap, promoting diversity and inspiring the youngest generations. Last but not least, we appreciate everyone participating in this initiative, that we couldn’t be more proud of. 

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Want to be part of the Froomle team? Keep an eye out for upcoming job opportunities on our careers page.

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Watch the rest of the Interview Series on our Youtube Channel.